SHIPPING POLICY

– Processing Time

We strive to provide you with the fastest delivery, normally, the whole processing and shipping period will take 7-14 business days.

– Note regarding COVID-19

In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping may appear 3-5 business days late. We apologize for any inconvenience and are working hard to get you your products as soon as we can. Thank you so much for your patience and understanding!

-Process after your order is placed

Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

-The standard of shipping

 A $ 14 shipping charge will be applied at checkout to orders.

-What to do if a parcel has not reached me within the normal time frame?

We welcome any email about your confusion including but not limited to order status, shipping problems or even information change, we will try our best to respond or solve your question as soon as possible. Otherwise, if your order has not arrived within 60 business days, please contact us at nakedletterss@gmail.com We will take immediate remedial actions.

– Shipping country

Please allow that there are 1-3 business days delay of shipping time to several countries and areas due to the different merchandise locations in the world.